OUR MISSION

• To combat loneliness, emotional suffering, and the risk of suicide by answering telephone calls, providing well-being to the Caller through conversation with the Volunteer who answers.

 

OUR VALUES:

• Unconditionally respect human life.

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• Acknowledge the uniqueness of each individual.

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• Ensure mutual anonymity and total confidentiality in the relationship between the Volunteer and the Caller.

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• Promote the personal development of the Volunteer.

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OUR VISION:

• We envision a society where mental health, loneliness, depression, and suicide prevention are important issues for all citizens, official entities, and the media.

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• We aim for the emotional well-being of everyone who seeks our service and are committed to gradually increasing the number of telephone support shifts to enhance SOS VOZ AMIGA’s capacity to respond to the population.